Terms & Conditions
Buying or using Joomill products or services implies that the user/customer has both read and accepted these Terms and Conditions. Joomill reserves the right to change or modify current Terms and Conditions without prior notice.
Purchasing an extension
Purchasing an extension will buy you full access to the extension's latest version and updates and premium support for one year. By purchasing an extension, you agree that:
- All GPL extensions by Joomill are released as Open Source GNU GPL v2.0 license releases and as such there are no other limitations or in other ways conditions beyond those stated as per the GNU GPL v2.0 license.
- There is no warranty or in any other way any form of liability on the side of Joomill.
- Joomill reserves the right to offer discounts or permanent price changes at any moment, without prior notice.
A year after the purchase of an extension, you can still use the extension without restrictions, forever. You can keep installing the latest version that you have downloaded from or website, on any website. But you will no longer be able to get extension updates or premium support unless you renew your subscription.
Although the number of downloads are not limited, an extension purchase eg. the account that purchased the extension, cannot be shared. Sharing or other methods which allow for multiple, simultaneous downloads (and thereby affect the performance of this web site) are strictly forbidden and may result in termination of the support and updates that came with your purchase.
Payments can be completed through the PayPal payment system or iDEAL, Mister Cash, Sofortüberweisung.de/DirectEbanking. When you don't want to use a payment processor, you can send us a bank transfer to our IBAN banknumber after you contacted us with your order.
Joomill products are provided 'as is' without warranty of any kind, either expressed or implied. In no event shall the juridical person of Joomill be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use Joomill products.
We cannot guarantee that our products or services will function with all 3rd party Joomla! extensions/templates as there is currently no certification process for such extensions or templates. All of the products are designed for the latest version of Joomla! 3, but we can give no guarantee that the products will run with future versions of Joomla!.
Though we cannot control all the sites or customers that purchase an extension we do not support or allow for use of our products or services on adult or gambling sites or sites with illegal content.
Customers that purchased an PRO extension, can access and request support in our ticketsystem for a period of one year after the purchase, for the purchased extension(s). One year after the purchase of the extension, the access to our ticketsystem expires. Users that download and use our free extensions or free versions of our extensions, are not entitled to any support by Joomill, however support to users of the free versions is given on a voluntary basis. Subscription at Joomill-extensions.com are not to be considered as a gurantee of response time or a service level agreement. All tickets are answered on a "best effort" basis. If you have not received any response withing 72 hours, please use the Contact page to let us know of the issue.
We reserve the right to provide no support for outdated versions of our software or when your server environment does not meet our minimum requirements. We reserve the right to give you a link to our troubleshooting page, documentation and/or previous public tickets if we deem it necessary for providing better support. We will not provide support for issues not related to our software or services. We reserve the right to decline support when access to the affected site is denied or objectively impossible.
We reserve the right to edit or delete tickets or ticket replies. We reserve the right to close or delete tickets and/or block accounts of users who become abusive and/or pugnacious in their support ticket replies; we are trying to help frustrated users under adverse conditions, please respect it and understand that we are neither deities nor saints.
We assume no responsibility for any issues directly or indirectly caused by our support efforts.
Joomill Extensions does not offer refunds for purchased products. Unlike physical goods, electronically distributed software and software licenses can be easily duplicated. Once we have distributed a release version to the customer, the sale is final, and you may not return the software for a refund or credit. Please be cautious and make sure you know what you are purchasing.
Under no circumstances Joomill Extensions will provide refunds on "your software is not what I need" basis.
Finding a bug in our products is not a reason for a refund. If you do find bugs, please report them so that we can fix them.
If you redistribute the PRO version in any way or form, your subscription will be canceled and you forfeit the right to a refund.
We have the right to terminate your access to any or all of our products and services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the products, website or services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the products, website or services.
Copyright & ownership
The customer may not claim intellectual or exclusive ownership to any Joomill products, modified or unmodified. All products are and remain the property of Joomill except where the ownership clearly lies with other parties (such as for third-party libraries). Joomill respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us about the matter.
Software license: GNU/GPL V2
Joomill extensions are licensed under the terms of the GNU General Public License v2.0 (read the full details here http://www.gnu.org/licenses/gpl.html). You are authorized to make any necessary modification(s) to the products to fit your purposes. Redistribution of the original or any modified version must always be done in accordance with the GNU GPL license. In this case, you must also not change or remove the copyright information in the header of the xml descriptor file or the php file. Please contact us if you have any requirements that are not covered by these terms.